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  • Changing flags, potholes to reporting errors, misses

    An innovative program at The Baylor Medical Center in Grapevine, TX, has increased reporting of errors and near misses tenfold by encouraging staff to plant a flag when coming across a pothole in the road. The hospital uses the pothole analogy to encourage staff to do something when it sees a potential medical error.
  • Crew resource management promises adverse events

    The next time you see footage of an airline crew working in the cockpit of an airliner, listen to how they interact. They speak clearly to ensure information is conveyed well. Each crew member watches the others work to spot errors. If they can do that while flying from Newark to San Diego, why cant your staff do the same while caring for a post-op surgical patient? They can, according to advocates of a strategy called crew resource management.
  • Newest patient safety goals focus on infection control

    The new 2004 National Patient Safety Goals released recently by the Joint Commission on Accreditation of Healthcare Organizations continue all of the 2003 goals and add one to reduce health care-acquired infections.
  • Reader Question: Exercise and caution work well in fight against falls

    As part of our falls prevention program, were considering more exercise programs for patients at risk for falls, to help them develop stability and balance. But weve heard some concerns that the at-risk patient is better off in bed instead of doing something that could result in a fall. What should we do?
  • Legal Review & Commentary: Teen’s morphine toxicity leads to $400,000 settlement

    A 17-year-old female was admitted to a hospital to undergo a breast reduction procedure. While recovering from surgery she received an overdose of morphine, which killed her. The case against the hospital was settled prior to trial for $400,000.
  • HIPAA Regulatory Alert: JCAHO, NCQA certifying privacy compliance

    The Joint Commission on Accreditation of Healthcare Organizations and the National Committee for Quality Assurance have started a new Privacy Certification Program for Business Associates to assess whether organizations designated as business associates under HIPAA are meeting essential requirements for safeguarding personally identifiable health information.
  • HIPAA Regulatory Alert: HIPAA does not block nursing home surveys

    The Centers for Medicare & Medicaid Services says HIPAA privacy regulations dont negate requirements under the Social Security Act that the results of the most recent nursing home survey must be made available to the public.
  • HIPAA Regulatory Alert: Insurance policy to cover violations of HIPAA rules

    A San Francisco insurer is offering health care providers what it says may be a first in underwriting a professional liability insurance policy specifically geared toward electronic-based and web-enabled transactions for health care operations.
  • Wrong-site protocol: A standard of care that can and will be used against you

    The new protocol for preventing wrong-site surgery is likely to be considered the standard of care immediately and plaintiffs attorneys will use it against you in court, says a prominent trial attorney. Risk managers should act quickly to implement the protocol now and not wait for the protocols deadline, the attorney adds.
  • Legal Review & Commentary: Death at nursing station leads to $850K settlement

    A patient with stab wounds to the abdomen was taken to an emergency department. He was admitted, and a series of tests were ordered. Once on the floor, his condition deteriorated rapidly. His father came to visit and found his son in a wheelchair at the nurses station. After inquiring as to his condition, the son suffered cardiopulmonary arrest and died in front of the nurses station. The estate brought suit against the hospital and attending surgeon. Both settled prior to trial for a combined $850,000